Telepsych 101: Commonly asked questions about becoming a telemental health provider

Telepsych 101: Commonly asked questions about becoming a telemental health provider

Remote behavioral health work has many benefits, like flexible schedules, self-care opportunities, and no commute, leaving you with more time to do the things you love. Remote behavioral health work, like telepsychiatry, offers psychiatrists, LCSWs, and PMHNPs the chance to make a real impact on the communities they love, from wherever they are in the country.

But what does a career in telehealth look like? We’re breaking down all the commonly asked questions providers have as they get started in their telehealth careers. Keep reading to learn what documentation in a virtual space looks like, how telehealth can help you meet your clinical preferences, and how working with the right organization can help you streamline the licensing and credentialing process.

1. What does documentation look like in a virtual environment?

The type of electronic medical records (EMR) an organization uses varies site-to-site. But, regardless of what kind of documentation they’re using, you should have support and training that sets you up for success. When looking for a telepsychiatry provider to work for, ensuring they can provide top-notch support is essential.

At Iris Telehealth, we ensure you have a telepsych champion on-site at the healthcare organization where you’re placed to help answer any questions you may have. We also provide ample training and support to ensure you feel confident and comfortable with your EMR.

Additionally, as a behavioral health provider, you’ve likely used several EMRs before and may have preferences for which ones you like using the most. Your experiences matter, and at Iris we take them into account when matching you with the right organization.

To learn more about this topic, check out our EMR best practices for remote providers blog.

2. How does telepsychiatry meet provider preferences?

Good conversations upfront are critical to ensuring an excellent organizational match. And, if the telehealth company you’re interviewing for isn’t getting to know your needs, it’s likely a red flag. Considering what your dream job looks like, determining your negotiables, and defining your deal breakers are all things you should be having conversations about before getting placed at a new clinic.

At Iris, we get to know provider preferences by asking about the days they’d like to work, their time zones, their preferred setting, and what population they want to work with. We also want to know how much time our providers want for documentation and notes.

We know from experience that when our providers are happy and have found a healthcare organization that meets your clinical preferences, patients get higher quality care. So, ensuring you’re working with an organization that keeps all your wants, needs, and considerations in mind is critical.

3. What does remote work look like?

Flexibility is one of the most significant benefits of working remotely. Stepping outside after a long session, cutting out your daily commute, and having more time for family and friends are all things remote work can provide.

As a remote behavioral health provider, you may be working in one state and remoting into another. That’s what makes the clinical environment so important.

At Iris, placing you somewhere you love is our priority. If you want to work in a state where you’re not licensed, Iris will cover the costs and provide the support you need to work where you love.

4. As a PMHNP, will I be provided with medical supervision?

Working with a telehealth provider that’s got your back with all the support you need is essential. That might take shape by way of a top-notch IT team, supportive supervisors, and help with paperwork. For PMHNPs, it also means making sure you’ve got medical collaboration in states where it’s required. At Iris, we ensure you’ve got a collaborating physician (usually another Iris provider).

5. What does the licensing and credentialing look like for teleheatlh?

Going through the process of licensing and credentialing can be challenging. That’s why working with a telehealth organization that does the lion’s share of the work can be a game changer.

At Iris, we take care of that process for you. We gather all the needed information, like fingerprints and documents, to licensing and credentialing as easy for you as possible. While the licensing and credentialing timeline is variable, once you’ve determined the healthcare organization you want to work with, we lay out all relevant timelines so you’ll know what to expect.

Get started in telehealth today

Whether you’re considering telehealth for the first time or just getting started in your career, Iris is here to help you get started. If you’re looking for more information about a job at Iris, check out this recording of our recent virtual career fair. If you’d like to chat with someone at Iris, contact us today.

We want to hear from you. Seriously.

Whether you are a health organization looking to expand your telepsychiatry services or a prospective clinician who wants to join the team, we’d love to talk!