Frequently Asked Questions

Are you a clinician with questions about the application process or what it’s like to work for Iris? You’ve come to the right place.

How does a mental health career at Iris Telehealth work?

Iris Telehealth was founded in 2013 by child psychiatrist Dr. Tarik Shaheen. Our organization matches psychiatrists, experienced psychiatric nurse practitioners, LPCs, and licensed clinical social workers with healthcare organizations across the United States. We currently work in multiple states and care settings, including inpatient, outpatient, ED, and residential. We have part-time and full-time opportunities ranging from 16 to 40 hours a week – with 16 hours a week as our minimum requirement. 

Once a clinician completes the interview process and is matched with a healthcare facility, they will have orientation to cover equipment, set-up, and everything else to know about providing services through our company. The EMR and the videoconferencing platform may vary on a case-by-case basis, depending upon which facility currently utilizes. Iris will provide ongoing support for the clinician throughout their time with Iris. 

What does the hiring process look like?

After applying (you can do that here!), we take the time to learn about your preferred clinical setting, patient population, scheduling preferences, prescribing, and practice philosophies through conversations with your dedicated Clinical Talent Consultant. From there, opportunities that fit your criteria are identified and introduced to you. Together, you decide on a clinic or hospital that’s a long-term fit for you.

What are the most common settings and patient populations Iris clinicians serve?

Our clinicians serve community mental health centerscertified community behavioral health clinic, and federally qualified health centers for outpatient settings. For acute care settings, our providers work with hospitals and health systems. 

How long would the contract be for placement (yearly vs. multi-year)?

Our contracts are evergreen and renew each year automatically.

How flexible would my schedule be?

Whether you are interested in acute care or the ambulatory setting, the schedules will vary. Talk with a clinical hiring manager today to get more details about potential schedules. 

What equipment and software are needed for telepsychiatry?

At Iris Telehealth, we are technology-agnostic and can seamlessly integrate into any pre-existing EMR/EHR and e-prescription tool you’re currently using. We also encourage our partners to use the equipment, such as tablets and laptops, already on hand to avoid overcomplicating the technology.

If you have questions about equipment and software best practices, Iris Telehealth will work with your healthcare organization to provide a technology assessment and HIPAA-compliant recommendations based on your budget and overall needs. Contact us to learn more.

Does Iris cover state licensing and DEA fees?

Iris will pay for the state licensing, and DEA fees for the state(s) where clinicians are working for Iris contracted sites. 

Does Iris provide benefits?

Iris offers a robust, highly competitive benefits package to clinicians working in full-time W2 roles. 

What are the technical requirements?

Iris’ IT department provides clinicians with a laptop and a secondary screen. The laptop will be set up with all the software and peripherals required for a high-quality teleconferencing experience. 

We recommend using high-speed internet from your local cable or internet provider regarding connection. We also recommend using a wired internet connection instead of wireless for stability. The minimum speed required for a quality connection is a consistent 5Mbps up and down. 

Can I provide services from abroad/outside of the U.S.?

Due to Medicare and Medicaid reimbursements requirements, telehealth providers must facilitate services from within the United States. 

What kind of EMR does your system use?

Since our clinicians work in various healthcare facilities around the United States, the EMRs Iris providers use will vary depending on the healthcare organization they’re matched with. Iris provides training to prepare the clinician for the EMR they will use at their placement site during implementation. 

How long does it typically take Iris to obtain a medical license in a given state?

The average time to license is dependent upon the state. Once an opportunity is identified that matches a clinician’s hours and patient population preferences, Iris will give an average timeline for licensing within that state. Iris covers licensing expenses related to placement. 

Is there a specific room set-up preferred for remote office space?

We ask that your remote office be a private room with secure internet. Of course, there are key considerations regarding lighting and backgrounds, but we are here to assist with any questions or concerns. 

What compensation can be expected?

We will discuss compensation during our interview process. The pay varies based on each provider’s background, specialty, location, and work setting. 

How does malpractice work from state to state?

The premium cost differs depending on the primary practice state, which Iris covers. You would be covered for the practice location, whether multiple in one state or across other states. You would have a separate certificate of insurance for each. 

Iris Telehealth: One of the best telehealth companies for a career in mental health