A regularly scheduled, dedicated clinician your patients and care team will love.
Specialized treatment your patients need and your care team can rely on
In the face of a worsening psychiatrist shortage and increased demand for behavioral health services, ensuring your organization can deliver timely, consistent care for your patients can be a challenge.
Scheduled Services ensures access to high-quality behavioral health providers who are dedicated to your healthcare organization on a consistent schedule, so you always have a specialist available.
How it works
Scheduled Services connects you with a dedicated, regularly scheduled provider who provides direct care to patients – so your care team has the support you need to deliver behavioral health services.
Patient initiates visit
Upon the start of their visit, the patient checks in (either virtually or at your clinic) and completes any clinical paperwork. Once the paperwork is finished, the patient waits for their appointment to begin.
MA connects with the patient
The MA connects with the patient to begin the pre-exam. At this time, the provider reviews the patient’s chart in preparation for the visit. The MA takes vitals and ends the pre-exam with an introduction to the provider.
The virtual visit begins
The Iris provider virtually conducts the patient visit. The provider completes treatment notes concurrently in the same EHR used by your onsite providers. They also file appropriate encounter charges including diagnostic/CPT codes for your facility to bill.
The provider communicates follow-up appointment information to the patient and generates an e-prescription if necessary. The patient closes out of their virtual appointment and provides follow-up information to your staff. The provider completes and signs the chart and is ready to see the next patient.
Connecting your population with the perfect provider match
Reliable behavioral health care your whole organization can count on
Find the Perfect Match
Our Scheduled Services carefully matches you with a provider who aligns with your organization’s culture, values, and prescribing philosophies. This provider serves as a long-term extension of your care team and will be someone your patients and providers love.
Ensure Care During the Shortage
In the midst of an ongoing national psychiatrist shortage, it can be difficult to find a local provider who can help fill your care gaps. With Scheduled Services, we help ensure you have a regularly scheduled, dedicated provider available to help meet the behavioral health needs of your population.
Expand Specialty Care
Our providers treat patients across all diagnoses, lifespans, and experiences – whether you need a pediatric specialist, a bilingual provider, or a substance use specialist, we make sure you’re individually matched with a clinician who can provide effective care.
Increase Behavioral Health Access
Allow more patients to be seen in your community with a provider who seamlessly integrates into your care team and addresses the specific needs of your population.
The benchmarks of quality care
Increased patient satisfaction
average patient satisfaction
partner retention rate
Quality providers for excellent patient care
patient encounters and counting
Joint Commission accreditation
Since 2019, Iris Telehealth has been accredited by the Joint Commission for behavioral health. We are committed to meeting quality measures in provider selection, patient care, compliance, and regulatory standards.