24/7 behavioral health care that reduces wait times and improves patient outcomes in your emergency department.
Deliver timely, high-quality behavioral health care in the ED
Between psychiatrist shortages, increased demand for acute behavioral health treatment, and lengthy and expensive psychiatric boarding times, helping patients access the specialty care they need so they can be quickly dispositioned and treated presents major challenges for health systems.
Our On-Demand Services improve patient outcomes with exceptional behavioral health care, while decreasing the burden on your care team in the emergency department. We provide 24/7 ED support with a cross-functional pod of behavioral health providers to help reduce wait times, avoid costly and inefficient psychiatric boarding, and improve throughput for your hospital.
How it works
With an Iris partnership, your staff will be able to request a consult with one simple phone call. After that, your Iris team of coordinators and physicians will do the rest. Here’s what to expect when your team needs a telepsych consult:
The Iris provider will deliver the consult and evaluate the patient. Upon completion of the consult, the tech for the telehealth visit will be reset for the next consult.
The Iris provider will discuss their recommendations with your referring care team and document all patient notes and charges directly in your EMR.
After a warm hand-off with the PCP or community behavioral health provider, Iris is continually available for consults and support for easy care transitions.
Increasing ED throughput and improving patient outcomes
On-Demand Services helps ensure your behavioral health patients get the timely care they need.
Provider Care Pods Tailored to Your Needs
Access a customized care pod of highly qualified psychiatrists and PMHNPs who will support the delivery of timely behavioral health services.
On-demand Access to Expert Specialists
Drive access to quality behavioral health specialists that reduces wait times for behavioral health patients, limits unnecessary psychiatric boarding, and improves throughput.
Coordinated Care Support
Avoid costly inpatient care and reduce ED readmissions by utilizing our coordinated care approach. Our goal is for our care pod of providers to function as a long-term part of your team.
Outcomes Oriented Programming
Leverage evidence-based care approaches in all aspects of your behavioral health services that will clearly demonstrate outcomes for your organization.
The value of On-Demand Services
increase in ED behavioral health throughput
Decreased inpatient admissions
reduction in behavioral health inpatient admissions
Decreased ED revisit rates
reduction in ED revisit rates for behavioral health patients
Joint Commission accreditation
Since 2019, Iris Telehealth has been accredited by the Joint Commission for behavioral health. We are committed to meeting quality measures in provider selection, patient care, compliance, and regulatory standards.