What we’re here to do
Our mission is to help patients, providers, and healthcare organizations achieve their goals through clinically sound and financially sustainable psychiatry programs.
How we were founded
In 2013, Dr. Tarik Shaheen paired his medical degree with an entrepreneurial spirit and passion for psychiatry to found Iris Telehealth:
“When I was in medical school at the University of Virginia, I fell in love with psychiatry. The school was doing a lot of work in telemedicine, and I was drawn to it. As I gained first-hand knowledge about the needs of clients, the shortage of psychiatrists, and the potential for telemedicine to fill this gap, I became more interested and more passionate about the field.”
-Tarik Shaheen, M.D., Founder
We envision a better world through healthy minds.
Our values
While our mission and vision keep us aligned to the common goal of expanding psychiatry services to those who need it the most, our company values act as our compass in how we work day-in and day-out to reach that goal.
People over all else
We value our relationships — with employees and organizations — over all else. Acting with integrity and respect, we do the right thing. Our people (both internally and externally) are our competitive advantage, and we prosper or fail based on the strength of our teams.
Suck less every day
Suck Less Every Day (SLED) is a journey towards excellence. While “suck less” may have negative connotations to the uninitiated, it implies that each of us has greatness within if we dedicate ourselves to constant improvement.
Execution is king
Ideas alone produce nothing — it is only through putting in hard work that we accomplish real results. We believe that dependability is key to trust and relationships. We do what we say we will do. It’s just that simple.
Be quick, but don't hurry
We move as fast as possible, but no faster. We want results quickly, but never so quick that quality or care is sacrificed. Striking this balance is no easy task, but it is one of the things our partners and providers love most about working with us.
Love your work, live your work
To love your work is to be passionate, doing our best on every task. There is a small reflection of ourselves in each action we take and because of this, we put our hearts and souls into our work so we can be proud of our results.
Medical leadership team
Our medical leadership team works to set and maintain the clinical quality standards of our Medical Group for all Iris providers and partners.
Tom Milam, M.D., M.Div.
Chief Medical Officer, President of Iris Medical Group
Dr. Tom Milam manages our team of clinicians and guides them in telemedicine and industry best practices. He received his undergraduate degree from WVU in Anthropology, graduating summa cum laude, and received his M.D. from the University of Virginia. His residency training in psychiatry took place at Duke and UVA. Dr. Milam has served in a leadership role throughout his psychiatric career and spearheaded the telepsychiatry initiative at his previous hospital. Dr. Milam is also an ordained Episcopalian priest and got his Master of Divinity Degree from Yale. He is a fan of various sports and traveling with his wife and four children. In his free time, he enjoys DIY projects, “honey-do” lists, and driving his convertible sports car.
Marie DiDario, DO
Medical Director of Acute Care Services
As Medical Director of Acute Care Services, Dr. Marie DiDario oversees provider performance and is responsible for provider education around Iris Telehealth’s On-Demand Services and emergency departments and is closely involved in implementing these services with new partners. Additionally, Dr. DiDario interviews all providers interested in delivering our On-Demand Services and handles all NP supervision. Dr. DiDario received her undergraduate degree from the University of Scranton, majoring in neuroscience and philosophy, and attended medical school at the New York College of Osteopathic Medicine. She completed her residency in General Psychiatry and fellowship in Consultation-Liaison psychiatry at The Institute of Living at Hartford Hospital, where she was the chief resident. Dr. DiDario is mother to two sets of twins, is an avid hockey fan, and is a classically trained pianist.
Tracy Mullare, MD
Medical Director of Outpatient Services
As Medical Director of Outpatient Services, Dr. Tracy Mullare oversees provider performance and quality improvement while supporting Iris clinicians. Additionally, she interviews Iris candidates and facilitates monthly educational offerings. Dr. Mullare received her undergraduate degree from Boston College, majoring in psychology with a fine arts concentration, and received her MD from Albany Medical College. She completed a combined pediatric, general psychiatry, and child and adolescent psychiatry residency at Brown University. She loves teaching and currently holds a position at Harvard Medical School as a psychiatry instructor. Previously, she taught at Brown University Medical School. She has served as Medical Director for eating disorder systems of care and adolescent residential care. She has consulted with pediatricians for the past ten years as part of the Massachusetts Child Psychiatry Access Program. In her free time, she can be found by the ocean with her husband and daughter.
Don C. Napier II, LISW-CP
Team Lead for LCSWs
As Lead LCSW, Don is responsible for establishing practice guidelines, monitoring performance, development of educational measures, and opportunity resolution support centered on our LCSW clinical staff. He has provided over 20 years of progressive leadership in Clinical Social Work, specifically in the development and implementation of compliance and education programs. Don is a Licensed Independent Social Worker & Psychotherapist who currently resides in South Carolina. He completed his undergraduate degree in Psychology, along with two additional fields of study, at Marshall University and his Master’s and Post Graduate studies in Social Work at the University of Nevada at Las Vegas. In his free time, Don enjoys competing in international chili cookoffs and playing chess with his son.
Leadership team
Our leadership team works day in and day out to ensure our clinics, hospitals and health systems meet their behavioral health goals through compassionate care.
Alli Fair
Senior Vice President of Operations
Alli leads Iris’s operations team, implementing structural improvements across the organization to enable long-term sustainable growth for high-quality patient services. Alli brings 30-years of healthcare experience and more than 15-years in the telemedicine space with her to Iris. Before joining the team, Alli was the VP & General Manager at DaVita, leading their employed nephrology practice, Senior Vice President of Radiology Services at Envision Healthcare, and the Chief Operating Officer at Radisphere National Radiology Group. In these roles, she led the operating plans for their nationwide organizations to ensure standardized quality and efficiency were at the core of their services. She’s also held leadership positions at United Healthcare where she was responsible for their Operational Excellence program that led to substantial, organization-wide improvements in care quality. Alli loves all things New England and enjoys spending the summer season with her family in Connecticut.
Dan Ferris
Chief Marketing Officer
As Chief Marketing Officer, Dan drives strategy and revenue growth acceleration by identifying market opportunities and increasing awareness of how Iris can uniquely solve customer needs. Dan brings almost twenty years of healthcare experience in various marketing and strategy roles at Hillrom, CIGNA, Abbott, and Putnam Associates, a healthcare strategy consultancy. He received his MBA from the University of Chicago Booth School of Business and his B.A. in Economics from Duke University. In his free time, Dan enjoys writing short stories with his daughter, coaching his son’s baseball team, and planning travel excursions with his wife.
Andy Flanagan
Chief Executive Officer
As CEO, Andy is responsible for the company’s strategic direction, operational excellence, and the cultural success of the company. With significant experience in all aspects of our US and global healthcare system, Andy is focused on the success of the patients and clinicians we serve to improve people’s lives. Andy has worked in some of the largest global companies and led multiple high growth businesses providing a unique perspective on the behavioral health challenges in our world. Andy holds a Master of Science in Health Informatics from the Feinberg School of Medicine, Northwestern University, and a Bachelor of Science from the University of Nevada, Reno. His prior experiences include being a three-time CEO, including founding a SaaS company and holding senior-level positions at Siemens Healthcare, SAP, and Xerox. Andy’s passion for healthcare and drive to positively impact the world make him the perfect leader to regularly collaborate with corporate employees, clinicians, and healthcare organizations. In his free time, Andy enjoys running, tennis, cycling, and spending time with his wife, two children, and their furry friends.
Sarah Fyfe
Chief People Officer
As Chief People Officer, Sarah is responsible for protecting and cultivating Iris’s special culture. She leads a team working to enable all Iris team members to thrive and succeed by developing organizational talent strategies aligned with Iris’s strategy, values, and mission — while accelerating the growth and development of Iris’ business and teams. Sarah brings a variety of strategic human capital experience across the healthcare and retail industries through her previous roles at Spencer Stuart, IMRIS, and Hallmark Cards. She received her Master’s degree in Human Resources and Industrial Relations from the Carlson School of Management at the University of Minnesota and a Bachelor’s degree in Psychology from Santa Clara University. In her free time, Sarah enjoys cooking, exploring new restaurants, and spending time with her husband, son, and fur baby.
Mike Maus
Chief Commercial Officer
As Chief Commercial Officer, Mike’s team has 100% focus on our client partners’s success and satisfaction. His goal is to keep Iris’s sales and marketing organizations engaged with, and ahead of, potential partners wherever they are in the buyer’s journey to ensure optimal patient care. Mike earned a Bachelor of Science in Mechanical Engineering from the US Military Academy at West Point and led soldiers in combat during Desert Storm. He then took his leadership and passion to corporate America where he led commercial teams at System One, Hologic, and athenahealth. In his free time, Mike enjoys staying fit and spending time with his wife, three children, and four grandchildren.