About Iris Telehealth

What we're here to do

At Iris, we help healthcare organizations achieve their goals and support their communities through clinically sound and financially sustainable behavioral health programs.

Creating a better world through healthy minds

How to Provide Culturally Competent Care through Telehealth
Our Mission

We deliver quality, sustainable behavioral health care to those who need care the most, while striving to be the best telepsychiatry company to meet our partners’ needs. Our behavioral health expertise helps healthcare organizations, including health systems, CCBHCs, CMHCs, and FQHCs, optimize their programs and deliver best-in-class support to make virtual behavioral health care a seamless, long-term solution. Our telepsychiatry services support all care settings, patient cohorts, and acuity levels — from pediatric to geriatric and low acuity therapy to high acuity psychiatry.

Iris Telehealth Vision
Our Story

Iris Telehealth began providing high-quality virtual behavioral health services in 2013.  We were founded with the simple idea that every community deserves timely access to quality behavioral healthcare. Our expertise is in bridging behavioral health care gaps across the continuum. We are Joint Commission accredited for behavioral health, which demonstrates our dedication to meeting quality measures in provider selection, patient care, compliance, and regulatory standards.

Medical leadership team

Our medical leadership team works to set and maintain the clinical quality standards of our Medical Group for all Iris providers and partners.

Tom Milam, M.D., M.Div. Chief Medical Officer, President of Iris Medical Group
Tom Milam, M.D., M.Div. Chief Medical Officer, President of Iris Medical Group

Dr. Tom Milam manages our team of clinicians and guides them in telemedicine and industry best practices. He received his undergraduate degree from WVU in Anthropology, graduating summa cum laude, and received his M.D. from the University of Virginia. His residency training in psychiatry took place at Duke and UVA. Dr. Milam has served in a leadership role throughout his psychiatric career and spearheaded the telepsychiatry initiative at his previous hospital. Dr. Milam is also an ordained Episcopalian priest and got his Master of Divinity Degree from Yale. He is a fan of various sports and traveling with his wife and four children. In his free time, he enjoys DIY projects, “honey-do” lists, and driving his convertible sports car.

Tracy Mullare, MD Medical Director of Outpatient Services
Tracy Mullare, MD Medical Director of Outpatient Services

As Medical Director of Outpatient Services, Dr. Tracy Mullare oversees provider performance and quality improvement while supporting Iris clinicians. Additionally, she interviews Iris candidates and facilitates monthly educational offerings. Dr. Mullare received her undergraduate degree from Boston College, majoring in psychology with a fine arts concentration, and received her MD from Albany Medical College. She completed a combined pediatric, general psychiatry, and child and adolescent psychiatry residency at Brown University. She loves teaching and currently holds a position at Harvard Medical School as a psychiatry instructor. Previously, she taught at Brown University Medical School. She has served as Medical Director for eating disorder systems of care and adolescent residential care. She has consulted with pediatricians for the past ten years as part of the Massachusetts Child Psychiatry Access Program. In her free time, she can be found by the ocean with her husband and daughter.

LaDonna Chirpas, FNP-BC, PMHNP-BC Director of Nurse Practitioner Services
LaDonna Chirpas, FNP-BC, PMHNP-BC Director of Nurse Practitioner Services

LaDonna Chirpas is a double board-certified Family Practice Nurse Practitioner and Adult Psychiatric Nurse Practitioner with vast experience in both inpatient and outpatient settings. She has also held positions as a program director and charge nurse and is a certified case manager. LaDonna received her education from Eastern Kentucky University and has been published in Issues in Comprehensive Pediatric Nursing, and received the Eastern Kentucky University Faculty Recognition Award for Outstanding Achievement in 2005.

LaDonna says her goal is to continue to grow and learn throughout her career as a Nurse Practitioner. In her free time, she loves to go hiking, boating, and spend time on the beach.

Don C. Napier II, LISW-CP Director of Counseling and Psychological Services
Don C. Napier II, LISW-CP Director of Counseling and Psychological Services

As Director of Counseling and Psychological Services, Don is responsible for establishing practice guidelines, monitoring performance, development of educational measures, and opportunity resolution support centered on our LCSW clinical staff. He has provided over 20 years of progressive leadership in Clinical Social Work, specifically in the development and implementation of compliance and education programs. Don is a Licensed Independent Social Worker & Psychotherapist who currently resides in South Carolina. He completed his undergraduate degree in Psychology, along with two additional fields of study, at Marshall University and his Master’s and Post Graduate studies in Social Work at the University of Nevada at Las Vegas. In his free time, Don enjoys competing in international chili cookoffs and playing chess with his son.

Leadership Team

Our leadership team works day in and day out to ensure our clinics, hospitals, and health systems meet their behavioral health goals through compassionate care. 

Caroline Burton Chief Financial Officer
Caroline Burton Chief Financial Officer

As Chief Financial Officer, Caroline drives efficient and sustainable growth by managing Iris’s resources through capital allocation decisions, partnering with the Iris team to deliver on financial goals and objectives, and ensuring Iris maintains solid internal controls over financial statements. Prior to joining Iris, Caroline spent over 15 years across various finance positions within Abbott Laboratories, Hillrom, and Baxter. She earned her bachelors of business administration degree in finance from the McCombs School of Business at the University of Texas at Austin, and is a certified management accountant.
In her free time, Caroline enjoys being outside, reading a book by the pool, and spending time with her husband and their brittany spaniel.

Alli Fair Chief Operating Officer
Alli Fair Chief Operating Officer

Alli leads Iris’s operations team, implementing structural improvements across the organization to enable long-term sustainable growth for high-quality patient services. Alli brings 30-years of healthcare experience and more than 15-years in the telemedicine space with her to Iris. Before joining the team, Alli was the VP & General Manager at DaVita, leading their employed nephrology practice, Senior Vice President of Radiology Services at Envision Healthcare, and the Chief Operating Officer at Radisphere National Radiology Group. In these roles, she led the operating plans for their nationwide organizations to ensure standardized quality and efficiency were at the core of their services. She’s also held leadership positions at United Healthcare where she was responsible for their Operational Excellence program that led to substantial, organization-wide improvements in care quality. Alli loves all things New England and enjoys spending the summer season with her family in Connecticut.

Dan Ferris Chief Marketing and Strategy Officer
Dan Ferris Chief Marketing and Strategy Officer

As Chief Marketing and Strategy Officer, Dan drives strategy and revenue growth acceleration by identifying market opportunities and increasing awareness of how Iris can uniquely solve customer needs. Dan brings almost twenty years of healthcare experience in various marketing and strategy roles at Hillrom, CIGNA, Abbott, and Putnam Associates, a healthcare strategy consultancy. He received his MBA from the University of Chicago Booth School of Business and his B.A. in Economics from Duke University. In his free time, Dan enjoys writing short stories with his daughter, coaching his son’s baseball team, and planning travel excursions with his wife.

Andy Flanagan Chief Executive Officer
Andy Flanagan Chief Executive Officer

As CEO, Andy is responsible for the company’s strategic direction, operational excellence, and the cultural success of the company. With significant experience in all aspects of our US and global healthcare system, Andy is focused on the success of the patients and clinicians we serve to improve people’s lives. Andy has worked in some of the largest global companies and led multiple high growth businesses providing a unique perspective on the behavioral health challenges in our world. Andy holds a Master of Science in Health Informatics from the Feinberg School of Medicine, Northwestern University, and a Bachelor of Science from the University of Nevada, Reno. His prior experiences include being a three-time CEO, including founding a SaaS company and holding senior-level positions at Siemens Healthcare, SAP, and Xerox. Andy’s passion for healthcare and drive to positively impact the world make him the perfect leader to regularly collaborate with corporate employees, clinicians, and healthcare organizations. In his free time, Andy enjoys running, tennis, cycling, and spending time with his wife, two children, and their furry friends.

Sarah Fyfe Chief People Officer
Sarah Fyfe Chief People Officer

As Chief People Officer, Sarah is responsible for protecting and cultivating Iris’s special culture. She leads a team working to enable all Iris team members to thrive and succeed by developing organizational talent strategies aligned with Iris’s strategy, values, and mission — while accelerating the growth and development of Iris’ business and teams. Sarah brings a variety of strategic human capital experience across the healthcare and retail industries through her previous roles at Spencer Stuart, IMRIS, and Hallmark Cards. She received her Master’s degree in Human Resources and Industrial Relations from the Carlson School of Management at the University of Minnesota and a Bachelor’s degree in Psychology from Santa Clara University. In her free time, Sarah enjoys cooking, exploring new restaurants, and spending time with her husband, son, and fur baby.


Clinicians Provider Careers


Partners Partner Services

Best-in-class support

What makes us one of the best telepsychiatry companies is the support we provide. We walk with our partners and clinicians each step of the way – from initial implementation to day-to-day operations. Whether it’s licensing and credentialing or working together to execute behavioral health strategies – we’re proud to be a true partner they can lean on.

Our Values

While our mission and vision keep us aligned to the common goal of expanding behavioral health services to those who need it the most, our company values act as our compass in how we work day-in and day-out to reach that goal.

People over all else

We value our relationships — with employees and organizations — over all else. Acting with integrity and respect, we do the right thing. Our people (both internally and externally) are our competitive advantage, and we prosper or fail based on the strength of our teams.

Suck less every day

Suck Less Every Day (SLED) is a journey towards excellence. To us, “suck less” implies that each of us has greatness within if we dedicate ourselves to continual improvement.

Execution is king/queen

Ideas alone produce nothing — it is only through putting in hard work that we accomplish real results. We believe dependability is key to trust and relationships. We do what we say we will do. It’s just that simple.

Be quick, but don't hurry

We move as fast as possible, but no faster. We want results quickly, but never so quick that quality of care is sacrificed. Striking this balance is no easy task, but it is one of the things our partners and providers love most about working with us.

Love your work, live your work

To love your work is to be passionate, doing our best on every task. There is a small reflection of ourselves in each action we take and because of this, we put our hearts and souls into our work so we can be proud of our results. This passion sets us apart as one of the best telepsychiatry companies.