Q&A: AI Has The Potential To Boost Mental Health Support

In a recent Q&A with Digital Journal, Iris Telehealth’s Chief Medical Officer, Dr. Tom Milam, discusses the nuanced role of artificial intelligence in mental health care. Drawing from a recent consumer survey, Dr. Milam highlights both the potential and the reservations surrounding AI integration in behavioral health. While there’s growing interest in AI’s ability to enhance access and efficiency, concerns about empathy, data privacy, and trust remain prevalent. Dr. Milam emphasizes the importance of combining AI tools with human oversight to ensure effective and compassionate care delivery.

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