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Survey: 50% Open to AI-Enabled Triage for Faster Mental Health Treatment

Survey: 50% Open to AI-Enabled Triage for Faster Mental Health Treatment

HIT Consultant Features Iris Telehealth’s AI & Mental Health Survey

HIT Consultant recently covered our 2025 AI & Mental Health Emergencies Survey, highlighting key findings on consumer attitudes toward AI in behavioral health.

The article emphasizes what our survey of 1,000 Americans revealed: while people recognize AI’s potential for faster crisis detection, 73% insist on human oversight for final decisions. Only 8% would trust AI to act independently.

The coverage explores significant demographic divides—from generational gaps (Millennials 2.4x more accepting than Baby Boomers) to an “income paradox” where higher earners show greater skepticism of AI mental health tools.

The takeaway reinforces our mission: AI should augment human care, not replace it. The future of mental health technology is collaboration between humans and AI.

Read the full article on HIT Consultant.

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