On-Demand Services
24/7 behavioral health care that increases access and reduces wait times, improving throughput in the emergency department.
Deliver timely, high-quality behavioral health care in the emergency department
Challenge
Between psychiatrist shortages, increased demand for acute behavioral health treatment, and lengthy and expensive psychiatric boarding times, helping patients access the specialty care they need and improving throughput in the emergency department presents major challenges for health systems.
Our Solution
Our On-Demand Services improve patient outcomes with exceptional behavioral health care, while decreasing the burden on your care team in the emergency department. We provide 24/7 emergency department support with a cross-functional pod of behavioral health providers to help reduce wait times, avoid costly and inefficient psychiatric boarding, and improve throughput for your hospital.
How it works
With an Iris partnership, your staff will be able to request a consult with one simple phone call. After that, your Iris team of coordinators and physicians will do the rest. Here’s what to expect when your team needs a telepsych consult:
Increasing ED throughput and improving patient outcomes
On-Demand Services helps ensure your behavioral health patients get the timely care they need by improving throughput in the emergency department.
Provider Care Pods Tailored to Your Needs
Access a customized care pod of highly qualified psychiatrists and PMHNPs who will support the delivery of timely behavioral health services.
On-demand Access to Expert Specialists
Drive access to quality behavioral health specialists that improves patient flow, reduces wait times for behavioral health patients, and limits unnecessary psychiatric boarding. On-demand access helps by improving emergency department throughput.
Coordinated Care Support
Avoid costly inpatient care and reduce ED readmissions by utilizing our coordinated care approach. Our goal is for our care pod of providers to function as a long-term part of your team.
Outcomes Oriented Programming
Leverage evidence-based care approaches in all aspects of your behavioral health services that will clearly demonstrate outcomes for your organization.
The value of On-Demand Services
Increased throughput
80%
increase in ED behavioral health throughput
Decreased inpatient admissions
51%
reduction in behavioral health inpatient admissions
Decreased ED revisit rates
42%
reduction in ED revisit rates for behavioral health patients
Joint Commission accreditation
Since 2019, Iris Telehealth has been accredited by the Joint Commission for behavioral health. We are committed to meeting quality measures in provider selection, patient care, compliance, and regulatory standards.
