On-Demand Telepsychiatry for Hospitals
Exceptional 24/7 behavioral health care support for your health system
No extended LOS. No unnecessary bed holds. Just real, good psychiatry.
Reduce patient length of stay and avoid costly psychiatric bed holds with on-demand telepsychiatry services.
Partnering with Iris means you are guaranteed a team of psychiatrists who are experts in assessing and managing risk to get each patient treated and dispositioned as quickly as possible. The team will be dedicated to your hospital or health system 24/7/365, so you never have to worry about having someone to help manage psychiatric patients.
With lower operational costs and improved patient outcomes, you will have the time and money left to continue growing your hospital the way you want.
Find out how to add on-demand psychiatry services to your hospital!
Save money and provide better mental healthcare in your hospital
We’ll provide the psychiatrists and telehealth expertise to give you and your attending physicians a solution for managing patients presenting with acute and complex mental health concerns.
Clinical and business harmony
We know that getting a patient discharged or admitted as quickly as possible is best for the patient AND best for the hospital. Our goal is to help you save money and increase throughput in your hospital so that you can provide more care.
Expert program development
We have built customized telepsychiatry programs in over 60 hospitals, helping them meet and exceed their patient care and financial goals. We will ensure your program is successful because we understand what makes good clinical and financial sense, and will guide you accordingly.
STAT consults for patients of all ages
We’ll answer consult calls immediately, and over 95% of consults are seen by an Iris clinician in under an hour. Your telepsychiatry consult team will be accessible 24/7 and include specialists for patients of any age from pediatrics to geriatrics.
Our psychiatrists help your attendings and social workers develop a treatment plan focused on getting the patient dispositioned quickly and effectively. We can start medications immediately and help facilitate transfer to a psychiatric facility if necessary.
Some estimate psychiatric boarding in the ED costs an average of $2,264 per admission. By expediting disposition, transfer, and treatment, telepsychiatry can help you save on these costs and increase your opportunity to treat patients in need of medical and surgical care.
Physician-owned and Joint Commission accredited
We are the only telepsychiatry company of this size and scope that is physician-owned and operated. We also hold TJC accreditation which ensures we are providing you with only the highest quality behavioral health services.
Latest Insights and News
Your hospital shouldn’t have to face America’s mental health crisis all on its own
As a large health system, your organization is likely encountering:
- An increase of patients presenting with mental illness and substance abuse issues in the ED, along with suicidal ideation.
- Psychiatric boarding in the ED averaging from 8-34 hours.
- Patients using your ER as a safety net because they can’t get an appointment to see a psychiatrist.
Between fading staff morale, tight financial responsibilities, and changing healthcare regulations, you may be asking yourself – what’s the answer?
Enter – Iris’ team of medical providers and care coordinators. Our experts in risk management and comorbid medical and psychiatric conditions can quickly assess, treat, and disposition your patients. Your attending physicians will be relieved to receive collaboration and education, and your ED will be free to allow for more treatment of medical and surgical needs. On top of these improved patient outcomes, you will meet your organization’s financial goals at the same time.
How it works
Once you partner with Iris, the complete timeline to get consult services started usually takes 4-6 months, depending on your hospital’s timeline to credential the providers. We are also Joint Commission accredited, so you can leverage credentialing by proxy to save time and money. When our partnership is in place, your staff will be able to get a consult seen by merely making one phone call. After that, your Iris team of coordinators and physicians will do the rest. Here’s what to expect when your team needs a telepsych consult:
Your provider determines a psych consult is needed, and they place a consult order into your EMR. Once your RN calls the dedicated Iris telepsych line for your health system, our Care Coordinator answers the line and schedules a time for the telepsych consult.
Before seeing the patient, your Iris provider will conduct a doc-to-doc with your attending physician or social worker to discuss any clinical details or questions about the consult.
At the time of the consult, your RN brings the telepsych cart into the patient room, and the Iris provider speaks with the patient via video conferencing. Your Iris coordinators will learn your video platform so that they can educate each nurse on how to use it when needed.
Once the evaluation is complete, the Iris provider will call your attending doctor or social worker back to discuss their recommendations. A note will be promptly placed directly in your EMR, giving treatment plan recommendations, including disposition and medication management, as appropriate.
If the patient requires follow-up psychiatric care while awaiting transfer to an inpatient bed, the Iris provider will assist in expediting their admission as well as provide daily follow up care as needed.
Let the data be your guide
Iris is 100% owned and operated by doctors who know from experience what both providers and patients need. We have earned a reputation for providing outstanding customer service and excellent clinical care.
of attending physicians recommend our services to their colleagues
of our partners rate our services as very good or excellent