In this recorded webinar, Cynthia McAfee, Director of Operations at Golden Valley Health Centers, and Julie Rayne, Behavioral Health Manager at Worcester County Health Department, shared some of the key challenges they’ve faced in driving operational improvements across their organizations, insights into how they’ve worked to overcome those challenges, and what their plans are to continue to improve their workflows and meet patient needs.
This conversation covered the benefits of leveraging virtual care and strategic partnerships to support this work and best practices for driving continuous operational improvements.
We want to express our gratitude to Cynthia and Julie for sharing their expertise and insights into how healthcare organizations can optimize schedules and mitigate no-shows to drive a positive impact for not only their organizations, but for patients as well.
To learn more about Iris Telehealth’s approach to supporting community healthcare organizations and health systems to achieve their goals with their behavioral health programs, view our services page. Or, if you’d like to speak with someone directly, feel free to contact us here.
