High demand for psychiatric care can create challenges across a health system and hinder their ability to meet key goals and KPIs.
Additionally, behavioral health visits can occupy 42% more time than non-psychiatric visits and result in 24% more inpatient admissions.
Fortunately, leveraging data tracking and optimization to make meaningful change across your organization can help you meet key goals, improve patient care, and gain clarity on what actions your care team needs to take to reach their desired outcomes.
Iris Insights adds intelligence to patient outreach and improves engagement
Typically, in behavioral health outreach, there’s no real concept of acuity beyond what a provider specifies as urgent.
That’s what makes risk stratification an important component of an organization’s approach to behavioral health care. Iris Insights reviews a wide variety of data elements and identifies patients who have a likelihood of escalation. Then, we can provide outreach and engage those patients at highest risk of admission first, before they escalate.
Early identification helps avoid escalation, reduces costs, and improves the success of a hospital’s behavioral health program.
To help improve the effectiveness of this approach, Iris Insights visualizes the data in an easy-to-use platform. This platform enables organizations to view all their metrics, KPIs, and reports – everything they need to make sure their program is performing at the level they need for the best results.
Achieving clarity into your program’s performance is essential for success
Iris Insights is a HIPAA-compliant, secure platform that serves as a singular place for organizations to gain visibility into their behavioral health programs. For example, through the platform they can see referral status or where a patient is in their behavioral health journey.
Here are a few things a health system might need to look at when assessing their programs success:
- What are the margins across health payers?
- How do our metrics compare to national and regional benchmarks?
- How optimized are our resources to maximize margins while maintaining SLAs?
Having this visibility into current performance and how an organization is stacking up compared to other health systems like theirs can help optimize the success of their behavioral health strategy.
Success also takes shape in change management. When combining the Iris management model and our high-quality providers, we can help drive continuous clinical improvement. In fact, healthcare organizations that have leveraged our partnership have seen a 38% depression symptom improvement and an 80% ED throughput improvement.
Having visibility into how your behavioral health services are performing can help you optimize where needed and make sure your patients are getting what they need from their care.
Data can be a valuable tool that enriches the patient experience
According to the National Committee for Quality Assurance, quality measures are urgently needed to help guide value-based payment models to support high-quality, equitable, and coordinated care.
Typically, when a patient has a behavioral health visit, they’re given take-home instructions to help assist in their treatment. However, there’s no real insight or engagement to see how the patient is doing until their next visit.
This lack of insight can hinder the team’s ability to adjust or be more proactive or reactive in the patient’s treatment.
Dr. Michael Lambert, a psychology professor at Brigham Young University shared to the American Psychological Association (APA) that 85% of therapists believed their patients improved, but research showed that only 40-60% improved. Dr. Lambert also shared therapists believed 3% of their patients deteriorated when in actuality, 5-10% of adults worsened while in therapy.
That’s where measurement-based care can help organizations visualize their clinical and operational data to help identify gaps like these. When healthcare organizations leverage effective behavioral health assessments, utilize technologies, and provide efficient and regular outreach, patients stay more engaged in their treatment. At Iris, we work closely with our clinical leadership to ensure we’re implementing workflows that deliver a more holistic approach to care.
Data tells a story, and providers can view trends over time — well before a patient comes in for their 90-day evaluation.
Putting patient data at the provider’s fingertips helps complete the picture of where a patient is in their behavioral health journey and improves the quality of care.
Iris Insights provides supports for a traditionally underserved part of the continuum of care
Building out a quality program can be costly and consume a lot of resources. However, leveraging a quality partnership can bolster your program with clinical expertise, covering infrastructure costs, and providing scalable behavioral health services.
With a platform like Iris Insights, your data is actionable and can help your organization make the most of your behavioral health program.
Additionally, as a behavioral health focused company, we take a conservative approach to technologies like AI and leverage them to decrease the risk of escalation and ensure patients aren’t falling through care gaps.
If you’d like to learn more about Iris Insights and how it can help your organization stay on track to meet your key goals and metrics, please don’t hesitate to reach out today! You can contact us here for more information.
