Iris Telehealth’s Chief People Officer, Sarah Fyfe, discusses the importance of aligning employees with a clear organizational mission and providing robust professional development opportunities. Discover how purpose-driven work and continuous growth paths are essential strategies for employee retention in the modern workplace.
Iris Telehealth CEO Andy Flanagan discusses how thoughtful consolidation can address provider shortages, reduce wait times, and integrate technologies to deliver more comprehensive care. See how these industry shifts are shaping the future of mental health care delivery.
The telepsychiatry landscape is undergoing rapid transformation, with projections indicating significant market growth in the coming years. In this comprehensive analysis by The Business Research Company, Iris Telehealth is recognized among the key players driving innovation and accessibility in virtual mental health services. The article explores emerging trends, market forecasts, and the pivotal role of telepsychiatry in addressing global mental health challenges.
Iris Telehealth CEO Andy Flanagan discusses how telepsychiatry can bridge the gap, providing timely, specialized care and alleviating pressure on emergency departments. Discover how integrating telepsychiatry into crisis response systems can enhance patient outcomes and system efficiency.
Our CEO Andy Flanagan’s latest article in Healthcare Business Today explores how AI risk stratification is revolutionizing resource allocation in behavioral health, ensuring patients in crisis receive care based on clinical need rather than when they call. Learn how forward-thinking health systems are already implementing these technologies to reduce ED visits and optimize provider capacity by 2025.
Read the full article at Healthcare Business Today.
The Best in KLAS report recognizes software and services companies that excel in helping healthcare professionals improve patient care. Best in KLAS awards are given to healthcare IT providers who demonstrate outstanding commitment and partnerships in the industry.
Iris Telehealth earned the #1 category position with an overall performance score of 94.6. Over 15 unique individual buyers and users of Iris Telehealth completed the KLAS research survey in 2024, which ranks technology providers across five categories including loyalty, operations, relationship, services and value. A full ratings breakdown is available in the 2025 Best in KLAS Awards – Software and Services Report.
As we reflect on 2024, we feel an immense sense of pride for the work our partners and providers have done to help more people get the quality care they need and deserve.
2024 was also a year of innovation, marked by the launch of our new service, Virtual Clinic, designed to seamlessly address gaps in outpatient behavioral health care.
As we look to 2025, we are eager to continue delivering high-quality care that positively impacts the way organizations deliver behavioral health care to their communities.
If you’d like to learn more about Virtual Clinic, click this link. Or, if you’d like to talk with someone about how you can transform your organization’s approach to behavioral health delivery, contact us here.
In this recorded webinar, Cynthia McAfee, Director of Operations at Golden Valley Health Centers, and Julie Rayne, Behavioral Health Manager at Worcester County Health Department, shared some of the key challenges they’ve faced in driving operational improvements across their organizations, insights into how they’ve worked to overcome those challenges, and what their plans are to continue to improve their workflows and meet patient needs.
We want to express our gratitude to Cynthia and Julie for sharing their expertise and insights into how healthcare organizations can optimize schedules and mitigate no-shows to drive a positive impact for not only their organizations, but for patients as well.
To learn more about Iris Telehealth’s approach to supporting community healthcare organizations and health systems to achieve their goals with their behavioral health programs, view our services page. Or, if you’d like to speak with someone directly, feel free to contact us here.
Carilion Clinic Director of Women’s Mental Health Services Dr. Jennifier Wells and OB-GYN Dr. Jaclyn Nunziato shared expert insights into how healthcare organizations can effectively support their women’s health service lines with timely access to critical behavioral health services.
Led by Iris Telehealth Chief Medical Officer, Andrew Dr. Tom Milam,
You can download the slides shared during this webinar here.
We want to express our gratitude to Dr. Wells and Dr. Nunziato for sharing their expertise and insights into how healthcare organizations can deliver meaningful improvements in patient outcomes and the overall health of women and their families.
To learn more about Iris Telehealth’s approach to delivering behavioral health care to hospitals and health systems, view our services page. Or, if you’d like to speak with someone directly, feel free to contact us here.
Today, Iris Telehealth, a leading provider of transformative behavioral health services for health systems and community healthcare organizations, announced the launch of its Virtual Clinic and Iris Insights platforms. This comprehensive suite of services empowers healthcare organizations to seamlessly integrate behavioral healthcare into their patient journeys, addressing the critical need for increased access to quality mental health services.
Approximately 40% of US adults and adolescents with mental health disorders currently don’t receive care. “The Virtual Clinic and Iris Insights represent a significant leap forward in bridging this gap,” said Andy Flanagan, CEO of Iris Telehealth. “By combining a patient-centric virtual care model with data-driven insights, we are enabling healthcare organizations to deliver timely, high-quality behavioral health services that improve patient outcomes and drive program success.”
The Virtual Clinic offers a comprehensive care model that seamlessly integrates with existing workflows to fill behavioral health gaps in patient journeys. It provides three key pillars to support successful behavioral health integration:
Integrated within the Virtual Care model, Iris Insights leverages an AI-powered platform backed by clinical expertise to optimize the financial, clinical and operational aspects of a behavioral health strategy. It includes the following modules:
By combining advanced technology with clinical expertise, the Virtual Clinic and Iris Insights offer comprehensive solutions that address the pressing need for accessible and affordable behavioral healthcare.
This innovative approach not only improves patient outcomes but also positions healthcare organizations for long-term financial sustainability. By driving top-line revenue, optimizing margins and reducing costs, these solutions enable providers to deliver high-quality mental health services while ensuring the financial viability of their programs. Iris Telehealth is committed to partnering with healthcare organizations to reshape the future of behavioral healthcare and ensure that every individual has the opportunity to thrive.
Iris Telehealth helps healthcare organizations consistently increase access to quality behavioral health care for their patients by providing the care models, clinicians, analytics and expertise to build a sustainable behavioral health program. With clinical grounding and emphasis on human relationships, Iris Telehealth identifies best-fit providers for each unique organization and ensures long-term commitment to meeting their partner’s needs, allowing them to provide the highest quality care to their patients and community.